Embroidery FAQ

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What are your regular business hours?

We are open Monday-Friday from 9 am to 5 pm.

How do I get a quote?

You can email us with:

  • Quantity of items

  • Thread color(s)

  • Artwork

  • Type of garment

  • Date needed by

How long does an order take?

Usually 1-2 weeks. In some cases, orders can be put into production as a "rush" if you need it sooner.

What items can be embroidered?

We can embroider on just about every type of fabric. In the event that you want to embroider leather we have to take into consideration what the logo is and whether or not it would damage the leather.

What file formats do you accept?

Vector artwork is the best to work with but we also accept high quality jpegs.

How many items can you embroider?

There is no minimum or maximum on the number of items that can be embroidered.

What is digitizing?

We take the artwork that you have provided us and transform it into a format that the embroidery machine can read.

How many colors can you embroider?

We can embroider up to 15 colors in a logo. There is no extra cost for multiple colors.